How Origin One Helps Occupational Medicine Clinics Automate Workflows

For integrated health systems, meeting compliance mandates set by HIPAA, OSHA, and a range of governmental agencies can be a complex challenge. Origin One’s client, a Midwestern hospital system, employs the help of software to ensure that electronic medical records (EMRs) are kept separate from employees’ occupational health data.

The hospital system includes a main hospital, two smaller community hospitals, and outpatient and specialty clinics. The network provides care for a large region.

The clinics’ occupational health manager explained that the health system’s two occupational health clinics were new, so they wanted a documentation and billing solution that would also protect employee privacy and sensitive medical information.

Setting Up the Origin One Platform

The clinics use Origin One to document and bill for their preventative and testing services. This includes drug screens, breath alcohol tests, hearing screenings, and anything else that is used for pre-employment health testing. They also store customized functional testing data within the platform.

Origin One provided custom implementation support and help with onboarding clinic teams. This included software training and quick guides for later reference. The Origin One implementation team provided direct feedback and suggestions from the clinic team to platform developers to tailor the platform’s functionality for the clinics. Currently, a handful of employees use the platform for HR and scheduling, while providers use it to manage DOT and non-DOT physicals.

The occupational health manager explained that users have caught on easily and are able to problem solve issues after going through training and accessing the quick guides. She and another team member were able to help train and support the rest of the team once they began using the platform.

The Origin One team has remained available to them and responds promptly, she added. “The staff at Origin One was always there with us if we had questions or issues.”

Embracing Origin One’s Flexibility and Automation

Origin One’s automated features include test scheduling and tracking, documentation, compliance, and billing. The clinic staff has been making use of many of the automated and mobility features.

“The biggest benefit for us has been the way that we can invoice our clients each month,” the occupational health manager said. “We put the orders in, we do the services, and at the end of the month, the system automatically generates your invoice.”

Because Origin One is an occupational health platform, it automatically bills the employer who requested the screening and not the employee, like a traditional medical records system might.

The team also likes the software’s iPad compatibility because it makes it easier to conduct testing outside of the clinic. Because Origin One is a paperless, mobile-friendly platform, the entire workflow is digitized, allowing users to work faster and maintain an electronic chain of custody.

Other benefits they’ve seen include simple report generation and integration with the FMCSA database for easy DOT physical reporting. Their occupational health manager said she had doubts in the early weeks of the implementation because of the initial costs. “Are we going to be able to use this? But you can see in real time if you have it set up correctly. As a leader, every day you can run reports.”

Their questions in the beginning led to many conversations with their Origin One contacts. “Because of that, I think we are successful in using the program,” she added.

Want to Modernize Your Clinic?

Origin One’s paperless, automated workflows help occupational health clinics operate efficiently and stay in compliance. Origin One can help you modernize your organization with more intelligent workflows.

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