Privacy Policy
Origin One, Inc. and Origin Diagnostics, LLC (collectively, the “Origin Companies,” “we,” “us,” or “our”) are committed to safeguarding your privacy online. This Privacy Policy explains the measures we take to protect the information that users and visitors of our websites (“you” or “your”) provide in connection with your use of https://originone.ai, https://origin.one, https://origin.net, and any other sites, applications, or platforms owned or operated by the Origin Companies, including any of our social media pages (individually, a “Site” and collectively, the “Sites”). This Privacy Policy does not apply to information collected by the Origin Companies by any means other than through the Sites, or to information collected by a third party through the Sites.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, you must not use the Sites. By accessing or using any Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time, so please check back periodically. A link to this Privacy Policy is available on the homepage of each Site. It is intended to be read in conjunction with our Terms and Conditions, which govern your use of the Sites.
1. Information We Collect
The Origin Companies collect information from you in several ways across our Sites. Information gathered when you interact with our Sites falls into two categories:
- Personal information – information you voluntarily provide, such as when purchasing a product, subscribing, completing forms, participating in promotions, or sending messages through the Sites.
- Non-personal information – information collected automatically through technology, including tracking technologies.
2. Personal Information You Provide
Purchase and Subscription Information. When you purchase a product or subscribe to a Site, you may provide personal information including your name, email address, mailing address, telephone number, and certain demographic information.
Billing and Credit Card Information. We collect and store your name, email address, mailing address, telephone number, credit card details, and other billing information to process payments. This information is shared only with third parties that help complete the transaction.
Special Offers. We may collect personal information when you participate in special offers, contests, or sweepstakes. If a third party is also collecting information, we will notify you at that time.
3. Non-Personal Information Collected Automatically
We use various Internet technologies to manage our Sites and track usage. This includes device information, cookies, log files, analytics tools, and third‑party tracking technologies.
4. How We Use Your Information
We use information to:
- Provide services and fulfill product purchases
- Perform statistical, demographic, and marketing analyses
- Deliver relevant advertising
- Send newsletters or promotional emails (you may unsubscribe at any time)
5. Sharing of Information
Within the Origin Companies. We do not sell, rent, swap, or authorize third parties to use your email address without permission. In the event of a merger or acquisition, your information may be transferred.
Third Parties. We may share aggregate or de-identified information without restriction.
Service Providers. We share information with vendors that perform services on our behalf, such as billing, shipping, analytics, and email distribution.
6. Links to Third-Party Sites
We are not responsible for the privacy practices of third-party websites.
7. Email Policy
You may unsubscribe from marketing emails at any time. We will use your email address only to respond to your inquiries or to send communications you have agreed to receive.
8. Updating Your Personal Information
You may update your information through the Site’s Customer Information page or by emailing info@origin.net.
9. Information Security
We maintain commercially reasonable physical, technical, and administrative safeguards to protect your personal information.
10. Personal Health Information
The Origin Companies are not healthcare providers but may access personal health information as needed. We comply with applicable laws governing such information.
11. Compliance With Legal Requirements
We may disclose personal information if required to comply with legal obligations or to protect the safety, rights, or property of users or the public.
12. Your California Privacy Rights
California residents may opt out of disclosures to third parties for direct marketing purposes under Civil Code § 1798.83. Requests may be submitted to info@origin.net
13. Security Commitments
Origin One implements and maintains administrative, technical, and organizational safeguards designed to protect the security of customer and personal information.
These measures include encryption in transit and at rest, access controls based on least privilege, continuous monitoring, vulnerability management, and incident response processes.
Origin One’s security program is aligned with industry standards and is subject to independent third-party audits such as SOC 2 to verify its effectiveness.
14. GDPR Rights (If Applicable)
Individuals in the EEA have rights regarding personal data, including access, correction, deletion, and objection to processing. Questions may be directed to info@origin.net.
15. Changes to This Privacy Policy
We may modify this Policy at any time. Updates are effective upon posting.
Contact Information
For questions, please contact (800) 440-6695.
Effective Date: September 14, 2023.
Updated: November 21, 2025.